Skip to content
Flooded institutional corridor, with standing water on the floor reflecting the window

What does an emergency call-out involve?

Cleaning and restoration services that can be organised quickly when the unexpected happens. For water leaks, events and exceptional soiling, with coordinated planning and a response matched to available capacity.

Water damage cleaning

After burst pipes or water leaks: removal of dirt, cleaning, disinfection, photos for the insurer.

Post-event clean-up

Restoring the entire space after an event, conference, corporate function or celebration.

Unexpected handover

Before a change of tenant, a sale, a viewing or an inspection, when time is short.

Emergency in a rental property

When more work is needed before the next guest arrives than a standard turnover.

Services available at short notice

General cleaning, deep cleaning, guest turnover, post-construction cleaning, disinfection.

Fully equipped team

Based on the call and the photos, we prepare for the job that awaits us on site.

A single point of contact

From the first call to handover, one person coordinates the work.

Documented restoration

Before and after photos and a short report — for the insurer, the owner or the tenant.

Who is it recommended?

Business use cases. Every site has its own routine — we tailor the team, the checklist and the documentation to it.

  • Residential buildings
  • Hospitality
  • Commercial real estate
  • Retail

How we work

From survey to handover.

Every job follows the same transparent, step-by-step process, with a dedicated contact person.

01Call

Call

Phoning is quickest: tell us what happened, where, and how large the area is.

Bright, open-plan living and dining area in a flat we cleaned
02Current situation

Current situation

Using photos or video, we assess the job and the equipment needed.

The Clenux One weekly schedule on a phone: sites, times and teams
03Feedback

Feedback

We tell you when we can start and with what team — and only promise what we can deliver.

Clenux team member mopping a bright corridor in a care home
04Work and handover

Work and handover

Cleaning, disinfection where needed, and a photo handover at the end.

The cover and a photo page of a Clenux photo report: dated, numbered images of the condition at handover

How to order

Video

At work

One team, one method, every site.

Our own, formally employed team, with machines and products chosen for the job. In one minute, you can see how one of our jobs comes together.

The problem isn't the damage — it's time.

Water damage, mess after an event or an unexpected handover: this is not the time to collect quotes from three companies, but to call someone who will organise the job.

Clenux team member mopping a corridor before a handover

Emergency call-out

The challenge

  • No one to call

    Without a regular partner, there is no one you can call once to get the work started.

  • The damage grows in the meantime

    Moisture, odour and dirt get harder to remove with every passing day.

  • Inadequate equipment

    If the team arrives prepared for something other than what awaits them on site, they have to come back.

From our real projects

This is how we work, and how we hand over.

Photos taken by our own team during an emergency call-out and after handover, unretouched.

  • Living-dining area and kitchen after handover
  • Marble-walled kitchen and dining area after handover
  • Clean bathroom with washbasin and shower
  • Clean sink and worktop

Emergency call-out

Frequently asked questions

Clenux One

The cleaning does not end when we leave the site.

Tasks, inspections and completed work can all be tracked in a single, in-house system. That makes the work transparent, documented and traceable.

  • Every handover documented with a checklist and photos
  • Special requests stay on record, so you don't have to repeat them every time
  • Past cleans and reported issues can be looked up in the client portal
Clenux One mobile view: a cleaner’s daily task list with the cleaning in progress
Clenux One client portal: overview of apartments and open items

This is how Clenux One works in practice.

Clenux One
The Clenux team in blue T-shirts with equipment in a corridor

If it can't wait, call us now.

Tell us what happened, and by the end of the call we will tell you which team we can start with.

Expertise and results

  • Available headcount

    80+ staff

    Our own trained team

    Trained and formally employed; with a fixed team on regular contracts.

  • Liability insurance

    5M Ft

    Safety on every job

    Settling any damage is never left to the client.

  • Industry

    11

    Industry-specific methods

    From hotels to construction, always with a site-specific checklist.